TERMS & CONDITIONS Last updated: 3rd November 2025 1. Introduction These Terms and Conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail. 2. Binding By accessing or using this website, you agree to be bound by these Terms and Conditions. The mere use of this website implies the knowledge and acceptance of these Terms and Conditions. 3. Intellectual Property We or our licensors own and control all copyright and other intellectual property rights in the website and its content. Unless stated otherwise, you are not granted any licence or right under Copyright, Trademark, Patent, or other Intellectual Property Rights. 4. Third-Party Content Our website may include links to third-party websites. We do not monitor or review the content of those websites. We will not be responsible for any loss or damage resulting from your use of third-party websites or services. 5. Responsible Use By visiting our website, you agree to use it only for lawful purposes. You must not use our website to distribute malicious software, conduct automated data collection, or engage in any activity that may damage or interfere with the website. 6. Refund and Return Policy 6.1 Right of Withdrawal You have the right to withdraw from this contract within 14 days without giving any reason, provided the digital product has not been accessed or downloaded. 6.2 Effects of Withdrawal If you withdraw from this contract, we will reimburse all payments received from you within 14 days, using the same payment method you used for the original transaction. 7. Warranties and Liability This website and all content are provided on an "as is" and "as available" basis. We make no warranty that this website will be available on an uninterrupted, timely, secure, or error-free basis. Nothing on this website constitutes legal, financial, or medical advice. 8. Privacy We are committed to protecting your personal data. For full details, please see our Privacy Policy. 9. Legal Compliance Access to this website from territories where the content or purchase of products is illegal is prohibited. You may not use this website in violation of the laws and regulations of the United Kingdom. 10. Governing Law These Terms and Conditions shall be governed by the laws of the United Kingdom. Any disputes shall be subject to the jurisdiction of the courts of the United Kingdom. 11. Contact Information This website is owned and operated by Games Technology. You may contact us through our Contact page or by email at support@retrogamesplay.com PRIVACY POLICY Last updated: November 2025 Games Technology respects your privacy and is committed to protecting your personal data. 1. Information We Collect First name, last name and email address (for order processing and support) Payment information (processed securely by our third-party payment provider) Browser and device data (for analytics and advertising, including Facebook Pixel) 2. How We Use Your Information To process and deliver your orders To communicate with you about your purchase To improve our website and advertising performance 3. Cookies and Tracking We use cookies and the Facebook Pixel to measure traffic and advertising performance. By using our site, you consent to this tracking. 4. Data Protection Your data is stored securely. We do not sell or rent your information to third parties. We comply with the UK General Data Protection Regulation (UK GDPR). 5. Your Rights Under UK GDPR you have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us at support@retrogamesplay.com 6. Contact For any privacy concerns, please email us at: support@retrogamesplay.com REFUND POLICY Last updated: November 2025 Digital Products As our products are digital, customers have the right to request a refund within 14 days of purchase, provided the product has not been accessed or downloaded. Once the digital product has been accessed or downloaded, the right to a refund is waived in accordance with the UK Consumer Contracts Regulations 2013. How to Request a Refund To request a refund, please contact us at support@retrogamesplay.com with your order number and details. We will process your request within 14 days. CONTACT US If you have any questions, issues with your order, or need support, please get in touch using the details below. Email support@retrogamesplay.com Order Support When contacting us, please include your order number and a description of your issue so we can assist you as quickly as possible. Business Information Games Technology Website: https://usa.retrogamesplay.com/step/app/